Article 1: Object These General Terms and Conditions of Sale determine the rights and obligations of the parties in connection with the online sale of Products offered by the Seller.
Article 2: General Provisions These General Terms and Conditions of Sale (GTC) apply to all sales of Products, made through the Company’s websites which are an integral part of the Contract between the Buyer and the Seller. The Seller reserves the right to modify these at any time by publishing a new version on its website. The applicable GSC then are those in force on the date of payment (or the first payment in case of multiple payments) of the order. The Customer declares that he has read all of these General Terms and Conditions of Sale and, where applicable, the Special Conditions of Sale relating to a product or service, and accept them without restriction or reservation. The Customer acknowledges that he has received the necessary advice and information to ensure that the offer meets his needs. The Customer declares to be able to contract legally under French law or validly represent the natural or legal person for whom he undertakes. Unless proven otherwise, the information recorded by the Company constitutes proof of all transactions.
Article 3: Prices The prices of the products sold through the Internet sites are indicated in Euros all taxes included and precisely determined on the pages of descriptions of the Products. They are also indicated in euros all taxes included (VAT + other possible taxes) on the order page of the products, and excluding specific shipping costs. For all products shipped outside the European Union and / or DOM-TOM, the price is calculated on the invoice. Customs duties or other local taxes or import duties or state taxes may be payable in certain cases. These rights and sums are not the responsibility of the Seller. They will be the responsibility of the buyer and are his responsibility (declarations, payment to the competent authorities, etc.). The Seller invites the buyer to inquire about these aspects with the corresponding local authorities. The Company reserves the right to modify its prices at any time for the future.
Article 4: Conclusion of the contract on line The Customer will have to follow a series of steps specific to each Product offered by the Seller to be able to carry out his order. However, the steps described below are systematic: ➢ Information on the essential characteristics of the Product; ➢ Choice of the Product, if any of its options and indication of the essential data of the Customer (identification, address …); ➢ Acceptance of these General Terms of Sale. ➢ Verification of the elements of the order and, if necessary, correction of errors. ➢ Followed instructions for payment, and payment of products. ➢ Delivery of products. The Customer will receive confirmation by e-mail of the payment of the order, as well as an acknowledgment of receipt of the order confirming it. This delivery will be made to the address indicated by the Customer. For the purpose of order fulfillment, and in accordance with Article 1316-1 of the Civil Code, the Customer undertakes to provide its truthful identification. The Seller reserves the right to refuse the order, for example for any abnormal request, made in bad faith or for any legitimate reason.
Article 5: Products and services The essential characteristics of goods, services and their respective prices are made available to the buyer on the company’s websites. The customer certifies to have received a detail of the expenses of delivery as well as the methods of payment, delivery and execution of the contract. The Seller agrees to honor the Customer’s order within the limit of the available Products inventory only. Otherwise, the Seller informs the Customer. This contractual information is presented in detail and in French. In accordance with French law, they are the subject of a summary and a confirmation during the validation of the order. The parties agree that the illustrations or photos of the products offered for sale have no contractual value. The period of validity of the Products’ offer and their prices is specified on the Company’s websites, as well as the minimum duration of the proposed contracts when they relate to a continuous or periodic supply of products or services. Unless otherwise specified, the rights granted hereunder are only to the natural person signing the order (or the person holding the email address communicated). In accordance with the legal provisions regarding compliance and hidden defects, the Seller refunds or exchanges defective products or those that do not correspond to the order.
Article 6: Retention of title clause The products remain the property of the Company until full payment of the price.
Ownership of the goods remains with the seller until the customer has paid the full selling price.
Article 7: Terms of delivery The products are delivered to the delivery address that was indicated during the order and the time indicated. This time does not take into account the time of preparation of the order. In case of late delivery, the Customer has the opportunity to resolve the contract in the terms and conditions defined in Article L 138-2 of the Consumer Code.The Seller proceeds to refund the product and expenses “go “Under the conditions of Article L 138-3 of the Consumer Code. The Seller reminds that at the moment when the Customer hangs physically the products, the risk of loss or damage of the products is transferred to him. It is the Customer’s responsibility to notify the carrier of any reservations regarding the delivered product.Delivery via the “Mondial relay” service does not include insurance, in the event of a loss of the package, it will only be possible to receive the compensation of 25 € provided by the carrier
Article 8: Availability and presentation Orders will be processed within the limits of our available stocks or subject to stocks available from our suppliers.
Article 9: Payment Payment is due immediately upon order. The Customer can pay by Paypal “3.5% fee”, bank transfer, check.
Article 10: Period of withdrawal According to Article L. 121-20 of the Consumer Code, “the consumer has a period of fourteen clear days to exercise his right of withdrawal without having to justify reasons or to pay penalties, except, where applicable, return charges “. In case of exercising the right of withdrawal within the aforementioned period, only the price of the purchased product (s) will be refunded, the cost of return will be borne by the Customer. Product returns are to be made in their original condition and complete (packaging, accessories, instructions …) so that they can be remarketed in new condition; if possible, they must be accompanied by a copy of the proof of purchase.
Article 11: Guarantees According to the law, the Seller assumes two guarantees: of conformity and relating to the hidden defects of the products. The Seller reimburses the buyer or exchanges the products apparently defective or not corresponding to the order made.
Article 12: Claims If necessary, the Buyer may submit any claim by contacting the company.
Article 13: Intellectual property rights Trademarks, domain names, products, software, images, videos, texts or more generally any information subject to intellectual property rights are and remain the exclusive property of the seller. No assignment of intellectual property rights is carried out through these GSC. Any total or partial reproduction, modification or use of these goods for any reason whatsoever is strictly prohibited.
Article 14: Force Majeure The performance of the obligations of the seller at the end of the present is suspended in case of occurrence of a fortuitous event or force majeure which would prevent its execution. The seller will notify the customer of the occurrence of such an event as soon as possible.
Article 15: nullity and modification of the contract If one of the stipulations of the present contract was canceled, this nullity would not entail the nullity of the other stipulations which will remain in force between the parts. Any contractual modification is valid only after a written agreement signed by the parties.
Article 16: Protection of personal data In accordance with the Data Protection Act of 6 January 1978, you have the right to query, access, modify, oppose and rectify personal data concerning you. By adhering to these general conditions of sale, you agree that we collect and use this data for the realization of this contract. By entering your email address on one of the sites of our network, you will receive emails containing information and promotional offers concerning products published by the Company and its partners. You can unsubscribe at any time. Simply click on the link at the end of our emails or contact the controller (the Company) by letter RAR.
Article 17: Applicable law All the clauses appearing in these general conditions of sale, as well as all the operations of purchase and sale which are referred to there, will be subjected to the French right.
https://www.donneespersonnelles.fr/